Privacy Policy

KRV Prime ("we", "us", "our"), an independent financial-market education and information platform, respects your privacy. This policy explains what we collect, why, and your choices.

1. Information We Collect

• Account details you provide — name, email, mobile number and user category when you register or log in.
• Communications — messages, enquiries, newsletter sign-ups and testimonials you submit.
• Usage data — pages viewed and interactions, collected to improve the platform.

2. How We Use Your Information

• To create and secure your account and provide access to courses, tools and research.
• To send verification emails, service notifications and (with consent) educational newsletters.
• To respond to your enquiries and improve our content and services.

3. Sharing

We do not sell your personal data. We share it only with trusted service providers that help us operate (e.g. email delivery, SMS/OTP, hosting), and where required by law.

4. Cookies

We use essential cookies and local storage to keep you signed in and remember preferences. You can clear these via your browser settings.

5. Data Security & Retention

We apply reasonable technical and organisational measures to protect your data and retain it only as long as needed for the purposes above or as required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal data, and may unsubscribe from newsletters at any time. Contact us at contact@krvprime.com.

7. Account & Data Deletion

You can request permanent deletion of your KRV Prime account and all associated data at any time.

How to request deletion:

• In the app: go to Profile → tap "Delete Account" and confirm. Your account and data are removed immediately.
• On the web: visit https://krvprime.com/account-deletion and submit your registered email or mobile number.
• By email: write to contact@krvprime.com from your registered email with the subject "Delete my account".

What gets deleted: Your profile, name, email address, mobile number, profile photo, saved addresses, bookmarks and learning activity are permanently deleted. This action cannot be undone.

Processing time: Requests are processed within 7 days. Data required for legal, tax or fraud-prevention purposes (if any) may be retained only as long as legally required, after which it is deleted.

8. Children

The platform is intended for users aged 18 and above. We do not knowingly collect data from children.

9. Changes

We may update this policy from time to time. Material changes will be reflected on this page with a revised effective date.

10. Contact

Questions? Email contact@krvprime.com.